Rocket Languages Reviews
Find out what actual users have to say about our courses through their Rocket Languages reviews.
Rocket Languages review criteria
Disappointed in the "updated" Spanish course, which is more difficult to listen to than the previous one, and has what I'm fairly certain is an AI narrator with loads of unnecessary audio cuts. This is not what I originally purchased.
Response from Rocket Languages
Thanks for your feedback, Chris. We understand your concerns, and our team is working on replacing the narrator with a professional human voice. We’re also restoring access to the legacy Audio Lessons so you can continue using them. Our team has already been in touch with options to help in the meantime, and we really appreciate your patience and continued support while we work through this.
I wish I could write something awesome. The experience is poor. So much speech detection and feedback options - wonderful! If ONLY it would ever recognize my speech input. Made several customer service enquiries... that 1 star reflects the lack of response
Response from Rocket Languages
We’re really sorry to hear you didn’t receive our response, David. We’ve sent it through again and hope to get your voice recognition up and running correctly as soon as possible.
I detest the updated Spanish course. It is inferior to the original. I feel like a victim of a "bait and switch", that has set back my progress and plans to enter an emersion program in the winter.
If I would have started with the new first module, I would have immediately demanded a refund. I should have been provided the opportunity to remain with the original version. This unilateral change was not customer-centric and the roll out was poorly done. I was, but am no longer a satisfied customer, and would not recommend the updated Rocket Spanish language product or Rocket for other languages.
Response from Rocket Languages
Sorry to hear you're experiencing issues with the new Rocket Spanish course, Bruce. This is not what we want to hear from our users at all. Please reach out to our support team (support@rocketlanguages.com) and we'd be happy to see what we can do to help to make sure that you're on track for your upcoming immersion program.
Sonnion, I don't like rocket languages, its boring and its hard to stick to
Response from Rocket Languages
Sorry to hear that, Jack. We’re always looking for ways to improve, so if there’s anything specific that could have made your experience better, we’d really appreciate hearing your feedback. Reach out to our team at support@rocketlanguages.com.
I love the format and the material! I am very unhappy with the voice recording issues and the answers i got from the help section. I would like the option to call an speak to a person. I even bought a brand new computer so I would not have any more "technical problems" by getting the latest windows version and hardwarebut that didnt even help. I dont mind the price. If the program issues are fixed I will be happy
Response from Rocket Languages
We’re really sorry to hear about the ongoing voice recognition issues, Robert. That sounds incredibly frustrating, especially when you’re putting in the effort to complete the lessons. We appreciate your patience while this is being addressed, and our team will continue working with you to resolve it so you can get back to focusing on your learning experience without disruption.
I just purchased this and the voice recognition keeps failing, and it's the site, not my microphone. This alone makes it impossible to complete all the lessons.
Response from Rocket Languages
We’re so sorry to hear that, John. Please reach out to our support team at support@rocketlanguages.com and we’ll be happy to make sure everything is set up correctly.
have not been satisfied with the program, the lady speaks so slow its hard to follow
Response from Rocket Languages
Sorry to hear that, Steve. We take user satisfaction very seriously and would be happy to honor our 60-day refund guarantee if you’re eligible—just reach out to our support team at support@rocketlanguages.com.
The course has a good approach to use various methods to reinforce learning and make it practical and effective. With Rocket Language I'm learning and progressing toward language fluency. One big downside is the abysmal speech lesson functionality. Often you're marked as correct despite not saying the phrase accurately, completely, or even in the expected language. And you're given insufficient time to say phrases with more than ~7 words as it cuts off and marks you as correct. For the price these issues are unacceptable and must be resolved.
Response from Rocket Languages
We’re really sorry to hear about the speech recognition issue. Please reach out to our team at support@rocketlanguages.com and we’ll be happy to take a closer look at your setup and see how we can help.
Would have been a good app if the voice recognition is reliable and accurate. There are many times that it doesn't detect anything even if I am speaking loud. And yes, I've tried multiple devices and I have a good microphone.
Response from Rocket Languages
We’re really sorry to hear that, Rudy. Please reach out to our team (support@rocketlanguages.com) and we’ll be happy to investigate the voice recognition issue further and help get things working smoothly.
The difficulty jump from the standard content to the Survival Kit is way too extreme. It says 20mins, but it actually takes several hours to memorize almost 50 words. It's very unrealistic to expect someone to work through this in 20 mins.
Response from Rocket Languages
Thanks for your feedback, Corey; rest assured it has been passed along to the team. It’s worth noting that you don’t need to have every word fully memorized before moving on to the next lesson. You’ll continue to get plenty of practice as you progress through the course. Early on, the focus is simply on building a strong foundation.
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